Frequently Asked Questions
- When is the pool going to be open? The pool opens on the Saturday of Memorial Day Weekend and closes at the end of the day on Labor Day.
- What are those black streaks on the roofs? The streaks are caused by a common algae called Gloeocapsa magma. The algae feed on limestone in the shingles and as they die off they leave behind a black residue. Whether the algae are actually harmful to the shingles or not is the subject of some debate among builders. Most experts agree that it will shorten the life of the shingles but there is no generally accepted estimate as to how much the life will be shortened by. The algae can be permanently removed by installing copper strips under the top row of shingles and the unsightly residue can be removed using cleaning solutions designed for that purpose.
- How can I learn more about the Northern Pass? A great resource for Northern Pass information is the Bury the Northern Pass Blog Site. Start there and follow the link for a list of Northern Pass Opposition Resources. The MRE BOD opposes the Northern Pass – look under Documents/Memoranda for letters sent to the Association membership and the Thornton Board of Selectmen.
- Why doesn’t anyone use the numbers on the buildings and where did those numbers come from? The original building numbers started at 1 and proceeded clockwise from there (left at the fork). So building 1 had units 1-10, building 2 had units 11-20, and so on. Thornton implemented Enhanced 911 service a few years ago and they required our building numbers to change in order to work with their GPS-based locations. People who have been around longer than a couple of years tend to use the old numbering system in conversation.
- What about garages, are they association property? Garages are deeded properties associated with specific units. Owners of units with garages own the garage as well and they pay additional “Garage Fees” to the association.
- How can I get a garage? Garages are either sold with the unit that owns it or they are transferred from one unit to another via private sale. These transfers happen from time to time and require amendments to the Condo Declaration. Look there for examples.
- Do I need insurance on my condo or does the Association’s policy cover me? All owners are strongly encouraged to insure their property. The Association’s policy generally does not cover individual units. Condominium insurance policies are different from ordinary homeowner’s policies – consult your insurance agent for more information.
- Is Mountain River East associated with Mountain River across the street? No. The complexes were built by the same developer and have structural similarities but they are two completely independent entities. Mountain River East residents have no implicit pool or river access privileges at Mountain River. Likewise Mountain River residents have no implicit pool privileges at Mountain River East.
- Can we heat the pool? This topic is raised at nearly every Association meeting. It has been discussed and investigated several times. The conclusion is always against heating the pool for a variety of reasons primarily expense – the cost to install and maintain a heating system, the cost to heat the pool, the cost to maintain a heated pool, and the cost of an extended pool season.
- What is ‘bulk cable’? Bulk cable is the agreement we have with Time Warner, our cable provider. The association pays one fee for basic cable service to the entire complex. Because there are no individual bills involved, the service is cheaper than if every unit ordered cable separately.
- How do I get premium channels? You can upgrade your cable service on an individual basis by calling the cable company. They will install a box and bill you separately for the upgraded service.
- What about internet? Similar to premium cable, you can get broadband internet by upgrading your cable service. The same is true for voice over IP telephone service. You can also get DSL service from Fairpoint if you don’t want to upgrade your cable.
- Can we get Satellite instead of Time Warner Cable? The association is in the middle of a 3 year contract with Time Warner. Centralized Satellite is similar to bulk cable but would require the installation of a dish on site. It does not offer the ability to add broadband internet or voice over IP service.
- How do I get my sliders replaced? Unit owners are responsible for the maintenance and replacement of Sliders, Skylights, Windows, and Doors. Walter can suggest local contractors. Some owners have had success with larger companies such as Pella and Home Depot. Note that any such replacement requires Management Company approval prior to beginning any work. Door and window replacement specifications are available in the Documents section of this site.
- Why don’t we have assigned parking spaces? The association encourages neighbors to be neighborly about all aspects of our condominium community including parking.
- How can I kayak/canoe the Pemi? You can rent boats from a local outdoors store like Ski Fanatics in Campton – they offer transport to and from the river as well. The river can run very low late in the summer – check the river flow rate at the USGS Site for Woodstock, NH. Generally, anything under 200 cubic feet per second means you are going to be walking across low spots.
- What are some good paddling trips on the Pemi? 2 popular nearby routes are The Ledges to Robin’s Nest and Robin’s Nest to Route 49
- I can’t find the financial statements on the web site. Where are they? We do not make our financial information available on the internet. Owners can always obtain any of the association’s financial documents by contacting the Management Company directly.